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Customer Service

30 Day Money-Back Guarantee

JUVO makes top quality products . If you are not fully satisfied with a product that you have purchased, return the item within 30 days of purchase date to receive a full refund, less shipping and handling charges.  Shipping and handling charges are non-refundable. We recommend using UPS or insured mail for returns. We will not be responsible for items that never make it back to our warehouse.


Returning an Item

- The product must be returned carefully packed and in good condition along with the receipt to ensure full credit

- All return shipping costs must be paid by the customer

- For a refund, we must physically receive the return within the 30 day period.


Refund Processing
You will receive a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product.

Ship returns to:
Receiving Department
14630 Industry Cir. La Mirada, CA 90638

Should you have any further questions or concerns please contact us at sales@gojuvo.com .


 

Shipping Information
UPS GROUND (1-5 Day) Shipping -- FREE for orders over $60.00 regardless of weight, anywhere in the contiguous United States, where available. For this shipping method, Erom Inc. uses UPS to deliver all products.